Difference between revisions of "Chapter 14"

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[[File:Chapter 13.jpg|thumb|right|260px| You pass through a range of emotions when you are blocked, none of them pleasant.]]
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[[File:Anonymous.jpg|thumb|right|260px| Volunteer vandals with poison-pen intellects]]
  
<blockquote>He stared at the screen in disbelief.  “You are currently unable to edit Wikipedia”.  “You are still able to view pages, but you are now not able to edit, move, or create them. Editing has been blocked (disabled) for the following reason(s): ''Vandalism''” .  For the first time in three years of literally ''stellar'' contributions to Wikipedia (he was a specialist in astrophysics and astronomy), he had been blocked.
 
  
You pass through a range of emotions when you are blocked, none of them pleasant.  
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<blockquote>The first time John Seigenthaler was attacked by anonymous cowards was at Montgomery Alabama in May 1961, about two hundred miles south of Jimbo’s birthplace in Huntsville. He had woken up in a hospital X-ray room with a fractured skull and broken ribs, after being struck in the back of the head by a man he never saw, and kicked in the ribs by two others.
 
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The relationship between the ‘Wikipedian’ community of administrators, and the ‘content creators’ who contribute the actual material to the encyclopedia, has always been strained. In 2007 the first shot is fired: an administrator blocks a high-profile and highly regarded content creator called ‘World traveller’, in real life an astrophysicist who has contributed to many of the Wikipedia articles on astronomy.
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Seigenthaler is attacked again more than forty years later. In September 2005, an old friend of his suggests Googling his own name and clicking on the link to the article about him on Wikipedia, where he will find something disturbing. He checks, and finds it says that he was thought to have been directly involved in the Kennedy assassinations of both John, and his brother, Bobby. His jaw drops. He had been a pallbearer at Robert Kennedy’s funeral, and each year he participated in the annual award programs for the Robert F. Kennedy Memorial and the John F. Kennedy Library. The assassination claim is absurd, as is another story about moving to the Soviet Union.  When he writes about the incident in ''USA Today'', his article is overrun by editors who fill it with vindictive, spiteful and obscene comments. He is ‘a notorious homosexual nymphomaniac’, a ‘Nazi’, ‘a little turd-gobbler’, a ‘rapist’ and a ‘murderer’.
  
It was not always like this. There were basic administrator capabilities under the original UseModWiki system introduced in January 2001, but the password was given out freely. Blocking would be rare, said Jimbo, and confined to the type of person who goes around inserting foul language randomly. “If you’ve merely ''offended'' someone, that’s no excuse for an IP block.  Everyone who they knew should get sysop status ‘unless they are a total jerk’.
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Even the Klan had been brought down by the law. But, unlike the Klan, or the Mafia, Wikipedia is protected by laws like Section 230.  Wikipedia is populated by “volunteer vandals with poison-pen intellects. ''Congress has enabled them and protects them'', complains Seigenthaler.
  
With the rapid growth in the project between 2005 and 2007, this changes. The administrative community restricts its growth by creating a series of increasingly difficult obstacles to membership. The struggle between the content creators and administrators has a profound effect on the project, most of all on morale. In the beginning, for many, it really had been about bringing the sum of human knowledge to every person on the planet.  But that is eventually overtaken by a different ethos which defines Wikipedia in terms of the defensive purpose of fighting vandals and protecting at all costs the self-image of ‘the community’. This also brings into prominence and authority a different kind of person, skilled only in the low-skilled work of vandal-fighting and patrolling.
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Seven years later, the problem of revenge editing has never been resolved.  As recently as 2013, it is discovered that editor Qworty, in real life an obscure and less than notable novelist, has promoted the article about himself, depicting his work in a highly positive light, while at the same time deleting all positive information from articles about authors who have criticised or belittled him. For example, he changed the cause of writer Barry Hannah’s death from ‘natural causes’ to ‘alcoholism’ , even though Hannah had died of a heart attack and been clean and sober for years before his death.
  
Worldtraveller leaves at the beginning of March 2007. His final questions are no less relevant to Wikipedia today. “Why has the system failed to produce a quality reference work? What can be done to change the system? Is radical change required, or just small adjustments to the current set-up? Does this matter, given that Wikipedia is one of the most popular websites in the world?”
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It all comes back to the perverse incentives of ‘anyone can edit’. Professional writers have no motivation to edit Wikipedia, because they need do this for a living. Even when they offer their time ''gratis'', they are forced to collaborate with people who have different interests, or are incompetent, or insane. There is no formal or official reward system for contributing, and no formal system to control quality.  Amateur editors have all kinds of incentives, ranging from self-promotion all the way to naked revenge. Without a mechanism to reward neutral and disinterested editing, and now Wikipedia is the sixth most visited site on the planet, the only reason for writing an article about a living person will be vanity or malice, ''tertium non datur''.
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It is another example of how no special theory is needed to explain Wikipedia.
  
 
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*[[Wikipedia through the Looking Glass]]
 
*[[Wikipedia through the Looking Glass]]
 
*[[Chapter 15]]
 
*[[Chapter 15]]
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[[category:Released]]
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[[Category:Chapters]]
 
[[Category:Chapters]]
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Latest revision as of 16:34, 5 April 2014

Volunteer vandals with poison-pen intellects


The first time John Seigenthaler was attacked by anonymous cowards was at Montgomery Alabama in May 1961, about two hundred miles south of Jimbo’s birthplace in Huntsville. He had woken up in a hospital X-ray room with a fractured skull and broken ribs, after being struck in the back of the head by a man he never saw, and kicked in the ribs by two others.

Seigenthaler is attacked again more than forty years later. In September 2005, an old friend of his suggests Googling his own name and clicking on the link to the article about him on Wikipedia, where he will find something disturbing. He checks, and finds it says that he was thought to have been directly involved in the Kennedy assassinations of both John, and his brother, Bobby. His jaw drops. He had been a pallbearer at Robert Kennedy’s funeral, and each year he participated in the annual award programs for the Robert F. Kennedy Memorial and the John F. Kennedy Library. The assassination claim is absurd, as is another story about moving to the Soviet Union. When he writes about the incident in USA Today, his article is overrun by editors who fill it with vindictive, spiteful and obscene comments. He is ‘a notorious homosexual nymphomaniac’, a ‘Nazi’, ‘a little turd-gobbler’, a ‘rapist’ and a ‘murderer’.

Even the Klan had been brought down by the law. But, unlike the Klan, or the Mafia, Wikipedia is protected by laws like Section 230. Wikipedia is populated by “volunteer vandals with poison-pen intellects. Congress has enabled them and protects them”, complains Seigenthaler.

Seven years later, the problem of revenge editing has never been resolved. As recently as 2013, it is discovered that editor Qworty, in real life an obscure and less than notable novelist, has promoted the article about himself, depicting his work in a highly positive light, while at the same time deleting all positive information from articles about authors who have criticised or belittled him. For example, he changed the cause of writer Barry Hannah’s death from ‘natural causes’ to ‘alcoholism’ , even though Hannah had died of a heart attack and been clean and sober for years before his death.

It all comes back to the perverse incentives of ‘anyone can edit’. Professional writers have no motivation to edit Wikipedia, because they need do this for a living. Even when they offer their time gratis, they are forced to collaborate with people who have different interests, or are incompetent, or insane. There is no formal or official reward system for contributing, and no formal system to control quality. Amateur editors have all kinds of incentives, ranging from self-promotion all the way to naked revenge. Without a mechanism to reward neutral and disinterested editing, and now Wikipedia is the sixth most visited site on the planet, the only reason for writing an article about a living person will be vanity or malice, tertium non datur.

It is another example of how no special theory is needed to explain Wikipedia.


See also